Comprehensive Support for DJI Products
Your Guide to DJI Assistance
Explore our dedicated support page for expert guidance, troubleshooting tips, and comprehensive FAQs to ensure seamless operation of your DJI products.
Common Questions About DJI Support
Find answers to the most frequently asked questions about our customer service and product assistance.
How do I contact DJI technical support?
You can reach DJI technical support through our online chat, email, or by calling our support hotline available on our Contact Us page.
What should I do if my DJI drone won't connect to the controller?
Ensure both devices are fully charged, restart them, and check for any firmware updates. If the issue persists, consult our troubleshooting guide or contact support.
Where can I find the latest firmware updates for my DJI drone?
Firmware updates are available on the DJI website under the Support section. You can download and install them using the DJI Assistant 2 software.
Troubleshooting Tips
Resolve Common DJI Drone Issues
Experiencing issues with your DJI drone? Here are some troubleshooting tips to help you get back in the air quickly. If your drone is not powering on, check the battery connection and ensure it is fully charged. For connectivity problems, verify that your mobile device’s Bluetooth and Wi-Fi are enabled and that you have the latest app version installed. If your drone’s camera is not functioning properly, inspect the lens for obstructions and recalibrate the gimbal. For further assistance, refer to our detailed troubleshooting guide or contact our support team.
Phone
Address
5678 Innovation Ave, Suite 200, San Jose, CA 95131
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