Connect with DJI
Reach Out for Support & Partnerships
Discover how DJI can assist you with inquiries, support, or partnership opportunities. Our team is ready to help you explore new horizons.
Customer Support
Partnership Opportunities
Product Inquiries
General Questions
Our Commitment to Excellence
Phone
Call us at (255) 352-6258 for immediate assistance.
For email inquiries, reach us at [email protected].
Address
Visit us at 1234 Divi St. #1000, San Francisco, CA 94220 for a personal consultation.
Common Questions About DJI Support and Partnerships
How can I contact DJI for technical support?
You can reach our technical support team via the support page on our website, where you can find contact forms, phone numbers, and live chat options.
What is the best way to inquire about a partnership with DJI?
For partnership inquiries, please visit our partnerships page and fill out the contact form. Our team will get back to you within 3-5 business days.
Does DJI offer international customer support?
Yes, DJI provides customer support to our global clientele. Please check our website for regional contact information.
Where can I find the latest firmware updates for my DJI drone?
Firmware updates are available on the DJI website under the support section. You can download the latest updates for your specific drone model there.
How do I track the status of my repair request?
To track your repair request, log into your DJI account and navigate to the ‘Repair Status’ section for real-time updates.
Meet Our Customer Support Team
Our dedicated team ensures that every customer receives the highest level of service and support. Meet the experts who are here to assist you.
Alex Johnson
Head of Customer Support
Samantha Lee
Technical Support Specialist
Michael Chen
Partnerships Manager
Emily Davis
Customer Service Representative
Connect with DJI on Social Media
Follow us on Facebook for the latest updates and support tips. Join our community of 1.2 million followers.
YouTube
Stay updated with our latest tweets and announcements on Twitter. Join our 800k followers today.
Explore our innovative drone photography on Instagram. Follow us and be part of our 900k strong community.
Subscribe to our YouTube channel for tutorials and product launches. Join our 1.5 million subscribers.
Connect with Us Today
We’re here to assist with all your inquiries and support needs. At DJI, we prioritize exceptional customer service and innovative solutions. Reach out to us and experience our commitment to helping you explore new horizons.