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Welcome to DJI's Support Hub

Discover comprehensive resources to enhance your drone experience. From troubleshooting tips to detailed manuals, find everything you need to master your DJI products.

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Common Questions & Solutions

Find quick answers to your most pressing questions about DJI products.

How do I calibrate my DJI drone's compass?
To calibrate your drone’s compass, power on your drone and remote controller, connect them, and follow the on-screen instructions in the DJI app. Ensure you’re in an open area free of metal objects or electronic interference.
What should I do if my drone won't connect to the remote controller?
Check the battery levels of both the drone and the remote controller. Ensure they are both powered on and try re-pairing them using the DJI app. If issues persist, consult the user manual for troubleshooting steps.
How can I update my drone's firmware?
Connect your drone to the DJI app and navigate to the firmware update section. Follow the prompts to download and install the latest firmware. Ensure your device is connected to a stable internet connection during the process.
What is the maximum flight time for my DJI drone?
Flight time varies by model. For example, the DJI Mavic Air 2 offers up to 34 minutes of flight time under optimal conditions. Refer to your specific model’s manual for detailed specifications.
How do I perform a factory reset on my DJI drone?
To perform a factory reset, connect your drone to the DJI Assistant 2 software on your computer. Follow the on-screen instructions to reset your drone to its original settings.
What should I do if my drone crashes?
First, ensure your safety and the safety of others. Inspect the drone for damage and consult the user manual for repair instructions. Contact DJI support if professional assistance is needed.

DJI Product Manuals & Guides

Access detailed manuals and technical guides to maximize your DJI drone’s potential.

Comprehensive User Manual

Our user manual covers everything from initial setup to advanced flight techniques. Learn how to safely operate your drone, understand its features, and troubleshoot common issues.

Quick Start Guide
This guide provides step-by-step instructions to get your drone up and flying quickly. Perfect for beginners, it includes setup, calibration, and initial flight procedures.
Advanced Flight Features

Explore the advanced flight modes available on your DJI drone, including ActiveTrack, QuickShots, and more. Learn how to capture stunning aerial footage with ease.

Maintenance and Care

Keep your drone in top condition with our maintenance tips. Learn how to clean, store, and perform routine checks to ensure optimal performance.

Troubleshooting Guide

Identify and resolve common issues with our comprehensive troubleshooting guide. From connectivity problems to flight errors, find solutions to keep your drone flying smoothly.

Firmware Update Instructions

Stay up-to-date with the latest features and improvements by following our firmware update instructions. Ensure your drone is always operating with the latest enhancements.

Get in Touch with Our Support Team

Phone

For immediate assistance, call us at (255) 352-6258. Our dedicated support team is ready to help you.

Address

Visit us at our office: 1234 Divi St. #1000, San Francisco, CA 94220. We’re here to provide the support you need.

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